Well, I've been away for a bit, and there's been a good reason for it. My computer broke - again. And I called Super Geek - again.
But this time, they did not call me back. I called last Saturday, and they have - to date - not called me back to make another appointment.
So, I went onto my phone and Googled around to find somebody who would fix my computer. And I found a guy in my local area, Peter, who worked from his own house, and fixing computers is all he did. He was his own boss and has been working on computers and laptops for over 15 years. And the reviews I read over my breakfast were fantastic!
I called him and chatted with him about the treatment I had from Super Geek and he was disgusted - and he bit his tongue about his own thoughts of what Super Geek were really. Then, he told me exactly what kind of company they were - and that their quality of computer company people have slid in recent years. I was convinced that he was the best person I could trust my computer with... and so, on Wednesday morning, I unplugged everything from the tower in my office and took it in to him.
While I was there, he took a look at my hard drive and said there was nothing wrong with it - except it was 80% full... and was it okay to wipe it? I said yes, that when the computer was working, I got everything I could off it and onto an external hard drive. He was impressed I had thought of that. I said that it took over 4 hours and most of my sleeping time at night, so I didn't mind staying up late, so long it got done - and well, in truth, I had my suspicions that the computer wasn't going to work the next day (which turned out to be right).
I left my computer with him from around 9:45am until around 1pm Wednesday, while I visited a friend of mine - the first time in over a month - and we had a take away coffee from our favourite coffee place. We enjoyed our time, and I went to check my mail and while I was at my local post office, I found Peter had texted me about the computer - that it was ready to pick up.
I dropped by and he talked to me for around 40 minutes about what he had done to it... and that it's ready to go. And you know, it's running so much better now it's got the right programs in it. He said that this old hard drive could run for another two or three years, otherwise, the rest of the computer is up-to-date.
But you know, that's computers for ya. They'll be working one day, and screwing up the next. I'm so happy I could get this fixed. But I do want my money back on what Super Geek didn't do for me. And I'll be looking into that soon.
But this time, they did not call me back. I called last Saturday, and they have - to date - not called me back to make another appointment.
So, I went onto my phone and Googled around to find somebody who would fix my computer. And I found a guy in my local area, Peter, who worked from his own house, and fixing computers is all he did. He was his own boss and has been working on computers and laptops for over 15 years. And the reviews I read over my breakfast were fantastic!
I called him and chatted with him about the treatment I had from Super Geek and he was disgusted - and he bit his tongue about his own thoughts of what Super Geek were really. Then, he told me exactly what kind of company they were - and that their quality of computer company people have slid in recent years. I was convinced that he was the best person I could trust my computer with... and so, on Wednesday morning, I unplugged everything from the tower in my office and took it in to him.
While I was there, he took a look at my hard drive and said there was nothing wrong with it - except it was 80% full... and was it okay to wipe it? I said yes, that when the computer was working, I got everything I could off it and onto an external hard drive. He was impressed I had thought of that. I said that it took over 4 hours and most of my sleeping time at night, so I didn't mind staying up late, so long it got done - and well, in truth, I had my suspicions that the computer wasn't going to work the next day (which turned out to be right).
I left my computer with him from around 9:45am until around 1pm Wednesday, while I visited a friend of mine - the first time in over a month - and we had a take away coffee from our favourite coffee place. We enjoyed our time, and I went to check my mail and while I was at my local post office, I found Peter had texted me about the computer - that it was ready to pick up.
I dropped by and he talked to me for around 40 minutes about what he had done to it... and that it's ready to go. And you know, it's running so much better now it's got the right programs in it. He said that this old hard drive could run for another two or three years, otherwise, the rest of the computer is up-to-date.
But you know, that's computers for ya. They'll be working one day, and screwing up the next. I'm so happy I could get this fixed. But I do want my money back on what Super Geek didn't do for me. And I'll be looking into that soon.
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